MetaStar Receives Wisconsin Forward Award
September 20, 2007
August 20, 2007
MADISON, WI – MetaStar, the Medicare Quality Improvement Organization (QIO) in Wisconsin, received the Wisconsin Forward Award’s (WFA’s) Mastery Level Recognition. Mastery Level is the second highest of the four Wisconsin Forward Award levels (Excellence, Mastery, Proficiency and Commitment). It recognizes organizations that demonstrate significant maturity in developing and refining processes that are tied to good results in such areas as building a highly skilled workforce, financial and organizational performance, and exceptional customer satisfaction and retention.
MetaStar received Proficiency Level recognition in 2003. “After we received our feedback report from WFA in 2003, we spent a lot of time assessing the recommendations and working on those areas needing improvement. We felt we had made significant progress and decided this year to apply for the Wisconsin Forward Award recognition again in order to get an objective assessment of our progress. We are very pleased that our hard work has made a difference,” said Steve Laking, senior vice president and COO. “We firmly believe that the feedback reports are the most valuable aspect of the award process because they give us the opportunity to see areas in which we still need to make improvements and strengthen our operation,” he added.
|Greg Simmons, president and CEO, MetaStar, receives the Mastery Level award from Joseph Kinsella, Board Chair, Wisconsin Forward Award and Susan Gleason, Deputy Administrator of the Division of Employment and Training, Wisconsin Department of Workforce Development at the August 2 Wisconsin Forward Award reception and awards ceremony
The Wisconsin Forward Award is Wisconsin’s premier organization for the promotion and recognition of h igh-performance excellence principles and practices by Wisconsin organizations. Wisconsin Forward Award is a public/private partnership modeled on the Malcolm Baldrige National Quality Award and mirrors the Baldrige criteria. Begun by former Governor Tommy G. Thompson and the Council for Workforce Investment in 1997, to promote significant achievement in continuous improvement and performance excellence, and in 1999 established as a private, non-profit organization now known as Wisconsin Forward Award, Inc, (WFA, Inc.), the program has helped numerous Wisconsin organizations assess their practices and become stronger, more vital organizations.
“Writing an application for the Wisconsin Forward Award is a time consuming, self-examing process,” acknowledges Greg Simmons, president and CEO, but it is time well spent, not because it results in an award but because it reaffirms our commitment to quality and to the achievement of performance excellence. We are honored to have received this level of recognition but we also know there are plenty of opportunities for us to learn and grow from this experience.”
Visit the Wisconsin Forward Award web site for more information.
Vice President of Communications