Our Values

Our beliefs and values guide our internal and external conduct creating a purposeful and positive work environment to effect positive change in health and healthcare.

• Invest in people. We cultivate positive relationships characterized by high levels of trust, inclusiveness, openness, and respect. We believe in a diverse workforce where every person’s inherent worth and dignity are recognized and their talents, beliefs, and identities are honored.
• Collaborate for impact. We seek and invest in diverse partnerships, fostering meaningful engagement, internally and externally, through collaboration, to make a lasting impact on health and healthcare. Our success is measured by the positive difference we collectively make in advancing our mission.
• Act with integrity. We demonstrate honesty, accountability, and ethical responsibility in all actions and decisions. We prioritize transparent communication, financial and social responsibility, compliance with legal and contractual obligations, and honoring commitments, ensuring trust and reliability in our interactions.
• Deliver excellence. We relentlessly pursue excellence in our products, services, and relationships, continually raising the bar to achieve outstanding results for our customers and those most impacted by our work. We are responsive to customer needs, driven by their feedback, and are dedicated to creating an exceptional customer experience.
• Champion improvement. We consistently strive for better quality, refusing to settle for the status quo. We tackle challenges proactively, seeking solutions and analyzing problems from various perspectives. We celebrate successes and learn from both our triumphs and setbacks. Through clear communication and feedback, we foster an environment for individuals and teams to thrive, enabling their best work.